HEALTH-SYSTEM PHARMACY SERVICES FOR OUTPATIENTS ARE EVOLVING IN SAUDI ARABIA

Abstract

Ambulatory care pharmacy practice in Saudi Arabia has witnessed significant advancements in recent years, driven by the need to enhance patient care and optimize medication management in outpatient settings. This article provides a comprehensive review of the innovations and best practices implemented at Johns Hopkins Aramco Healthcare (JHAH), a leading healthcare institution in Saudi Arabia. The authors highlight the establishment of pharmacist-led chronic disease management clinics, the adoption of telepharmacy and drive-through pharmacy services during the COVID-19 pandemic, and the implementation of medication home delivery services. Additionally, the article discusses the implementation of pharmacist-led medication therapy management services, the integration of clinical decision support systems and electronic health records, and the active involvement of pharmacists in interprofessional collaborative practice. Continuous professional development and education initiatives are also emphasized to enhance the knowledge and skills of pharmacists in various areas, including medication management, patient counseling, and disease state management. The initiatives described in this article demonstrate JHAH's commitment to patient-centered care, medication safety, and the optimization of medication use, positioning pharmacists as integral members of the healthcare team. The best practices highlighted in this review can serve as a model for other healthcare organizations in Saudi Arabia and the region, fostering the evolution of ambulatory care pharmacy practice and promoting better patient outcomes.